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Your trust is the cornerstone of our relationship. That is why we work so diligently to safeguard your privacy. The information that you provide us is kept in the strictest of confidence. We have no intentions of selling personal information about our customers to third-party businesses. We are proud to make that commitment to you, because your trust is the foundation of our business.
Confidentiality also means protecting your financial information. We have physical, electronic, and organizational safeguards in place to protect customer information. We continually review our policies and practices, monitor our computer networks, and test our security in order to ensure the confidentiality of customer information.
Protecting Information
At First Landmark Bank, we are committed to protecting the information you provide to us. The information we request is used to provide our customers with superior service and convenient access to the right products and services. We recognize that our customers have high expectations regarding the use of their information. Therefore, we at First Landmark Bank are committed to the following set of principles:
- We share information regarding customers within our bank and affiliated companies only in accordance with strict internal security standards, confidentiality policies, and applicable law.
- We hold our employees fully accountable to those standards, policies, and laws.
- We do not share information about our customers with other companies except in order to conduct our business, comply with applicable law, protect ourselves and our customers against fraud, or to make available special offers of products and services that we think may be of interest to our customers. We may also provide information to regulatory authorities and law enforcement officials in accordance with applicable law.
- We have established high standards for protecting information regarding our customers from unauthorized alteration or destruction.
- We investigate customer inquiries regarding information received from First Landmark Bank (or from a credit bureau reflecting information provided by First Landmark Bank) that the customer believes to be inaccurate or incorrect. Customers should notify us if they receive information regarding their First Landmark Bank account(s) that they believe to be inaccurate.
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When is personal information collected online?
Applications:
When you apply for either a deposit account or a loan, or when you enroll in Internet Banking, you will be asked for personal information in order to process your application. The bank and its business partners who will help provide you with the requested product or service may retain this information.
Internet Banking and Bill Paying:
When you bank online with Online Banking or use the bill paying feature offered by First Landmark Bank and our business partner who helps us deliver these services to you, we will have access to your business information. This information is retained on either the bank's or our partner's systems in order to provide you with the services you have requested.
E-mail:
When you send us an e-mail, we will retain the content of your e-mail, your e-mail address, and our response in order to handle any follow-up questions that you may have.
Can I be taken off any solicitation lists?
Sometimes we send our customers information about products and services that we think will be of interest to them. If you do not wish to receive this information, please call us at 770-792-8870.
Can I check my personal information to see if it is correct?
If you have any reason to believe that your personal information retained at First Landmark Bank is inaccurate, please call us at 770-792-8870. We will investigate the problem and, if appropriate, update the bank's records.
As we move forward in developing new products and services in an era of vast technological change, we will continue to maintain our dedication to ensuring that customer information is properly used and appropriately safeguarded.
If you have any questions that were not answered by this section, please send us an e-mail at info@firstlandmarkonline.com.
Official First Landmark Bank Privacy Policy
We, our, and us, when used in this notice, mean First Landmark Bank.
This is our privacy notice for our customers. When we use the words “you” and “your” we mean the following types of customers:
- Our consumer customers who have a continuing relationship by purchasing or holding Financial products or services such as a(n):
*Deposit account
*Loan account
*Safe deposit box
*Self-directed Individual Retirement Account
We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.
We first define some financial terms:
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Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.
An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an “other party”. |
THE INFORMATION WE COLLECT:
We collect information about you from the following sources:
- Information you give us on applications or other forms
- Information about your transactions with us
- Information about your transactions with other parties
- Information from a consumer reporting agency
- Information we receive as a result of verifying customer information
INFORMATION WE DISCLOSE ABOUT YOU
We do NOT disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect your personal information.
INFORMATION ABOUT FORMER CUSTOMERS
We do not disclose information about former customers, except as permitted by law.
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